-
Problem Solving
Slow PCs and laptops are a nightmare. Often, there's a simple solution. Since you bought your computer, it's stored lots of unnecessary files and programs, which can slow it down. On top of that, programs have grown as they've been developed, putting more demands on the machine. Clearing out the junk can make a big difference.
In a lot of cases these days, you might find you have perfectly good computer, but you're stuck on an old version of Windows, with no way to upgrade. You are getting dire warnings about security problems, though. Don't worry, there are very cost-effective solutions available. It's possible to convert many older laptops to Chromebooks, or to install Linux. Which is best for you depends on how you use the machine.
-
Device Setup
If you've got a new tablet, phone or computer, setting it up can be a complicated and tedious process, especially if you've got an old machine you need to transfer information from. This can take hours, most of which needs no human intervention. Leave it to me and I'll take care of it for you, ensuring none of your precious photos or important documents are lost in the process.
It's not just about getting the new machine working. It's also about making sure you know how to use it, and that it's set up in a way that suits you. I can also help you set up your new machine to work with your existing devices, like printers, smart TVs and so on. As far as getting a new machine goes, it's rarely necessary to buy something brand new. I can help you find a refurbished machine that will do everything you need, and save you money in the process. Not only that, but it's better for the planet.
-
Computer Security
Viruses, malware, hackers, phishing, ransomware... it's easy to get caught out. I can offer advice on how to protect yourself from the bad guys and tools to protect your devices. If you have got caught, I can help you clean up the problem and make you safe again.
Always follow the golden rules, though.
- Never give out your password to anyone.
- Never use the same password for more than one account.
- Never use a password that's easy to guess, like your name or date of birth.
- Never use a password that's been leaked. To see if your email address or password has been involved in a breach check Have I Been Pwned?
- Never click on suspicious links in or download unknown attachments from emails.
- Never click on popups or links in popups.
- If something seems too good to be true, it is. TANSTAAFL
- Big IT companies will never contact you offering help.
- If in any doubt about anything online, stop.